InfoNet maintains vital information like the customer’s personal details, outlets they frequently visit, and their tastes and preferences, etc. It is a very sophisticated database management system, which maintains many details of a guest. It categorizes the guests according to gender, designation, nationality, industry, food habits, etc. With such a categorization, a hotel can conduct a special event for a specified category of guests. The Customer database module is integrated to a Booking module for making reservation for the Restaurants and Events. This integration generates exhaustive reports giving vital statistics in graphical form about the hotel’s business for each segment. It has a very powerful search engine to extract information from the database as per user-defined criteria. It has a very effective Communication module wherein the user can send mass emails or sms to the entire guest list, and also print postal labels in various sizes.
InfoNet works in a multi-user environment and in its present state would be used by practically all the departments in a star hotel, vis-à-vis, Sales & Marketing, Public Relation, Information Centre, Food & Beverage, MIS, etc. In other words it is a multi-functional information hub. Customization and Integration to any other software within the scope of the application is possible.
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| Search Engine | Reports | ||
